Melting Pot Resturant
The Melting Pot is an organization in the service industry that is a franchise based out of Florida. ... After becoming a corporation, The Melting Pot began its franchise offerings in 1984 in search of energetic entrepreneurs who were excited about the concept’s potential. ... The Melting Pot is a fondue restaurant that offers an elegant four course dining experience. ... The staff at the Raleigh Melting Pot begins with two kitchen cooks who prep during the day and put together entrees at night on the line. ... The Melting Pot has 14 servers on staff as well. ... The current owners run three other Melting Pots’ in various cities around the United States. This is a total of 28 employees currently working for The Melting Pot. The organizational structure of The Melting Pot is very hierarchical. ... To ensure similarity between restaurants, field consultants are sent sporadically and frequently to every Melting Pot within the franchise to rate and improve each one. On a local level, everyone at the Raleigh Melting Pot reports directly to Bill 3 Holt. His other partner runs The Melting Pot in Cincinnati, Ohio. ... While researching The Melting Pot, I began with an interview with Bill Holt to ask first if it would be alright to use The Melting Pot as a topic. He told me stories of how The Melting Pot began and how it came to Raleigh. ... I also interviewed one of the managers just to find out his opinion on communication at The Melting Pot. We discussed many issues including The Melting Pot’s small staff and our family like atmosphere. ... I also conducted a survey on Saturday night while every staff member was present asking a variety of questions about communication at The Melting Pot (See attachment for a copy of the survey). ... Unfortunately, The Melting Pot has a fairly high turnover rate. ... It allows the new servers to see what a close family The Melting Pot offers, shows how comfortable we are with each other, and hopefully eases the tension that being the new guy can cause.