Task Analysis

Submitted by lucy7733 on 06/30/2008 05:21 PM

  • Category: Technology
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Task Analysis

What is Task Analysis?

Task Analysis is the process of breaking down a task and analyzing it with respect to human psychological physical requirements.

Task analysis clarifies and organizes knowledge about work, whether computerized or not. These techniques can be used to accurately design systems that do what users must do to accomplish work goals.

What Does Task Analysis Enable me to Do?

Task Level

1. Elicit descriptions of what people do

Process Level

1. Specify functional requirements
2. Devise a new process
3. Automate the process

Human-System Interaction Level

1. Measure system complexity and learnability
2. Evaluate systems against usability goals
3. Evaluate system safety
4. Predict human-system performance
5. Predict difficulties in system use
6. Develop training tools

Object Oriented Task Analysis (OOTA) (shorter, if not sweeter!)

Method

* OOTA describes a task in terms of all of the tools or objects necessary to
successfully meet the task goal.

Recommended Tasks

* This method tends to be product oriented

Advantages

* It is a good tool for interface designers, as it is generally better to first identify user interface objects and then determine the underlying processes.

Disadvantages

Sequencing of the task is not well demonstrated using this method of breaking down a task.

Software Systems Task Analysis (SSTA)

Method

* SSTA describes a task in terms of users' needs relating to data.
* SSTA supports the development of operational sequence diagrams, which are predominantly used in software design.
*
* Decision --> Operation ----> Inspection ------> Storage...

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