Class Meeting Day/Time: Monday and Wendsday from 2:00 until 2:50
Due Date for Article: January 24
Topic for Article: Contributing to the Service Culter
Name of Article: Making a Better Customer Service Primary Goal
Name of Sorce: Family Practice News
Author: Doug Brunk
Date: Sept. 15, 2000
Page Numbers: 1
Article Overview:
Offices are generally not customer friendly due to the fact that physicians lack to view thier
roles outside of dignosis and treatment.
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